Refund policy
Return & Refund Policy
Thank you for shopping with us. We want you to be completely satisfied with your purchase. Please read our return and refund policy carefully.
Returns
We accept returns within 7 days of delivery. To be eligible for a return, the item must meet the following conditions:
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The product must be unused, unworn, and in the same condition as when you received it.
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The product must include all original tags, packaging, and accessories.
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A receipt or proof of purchase must be provided.
Items returned without meeting these conditions may not be accepted.
Non-Returnable Items
The following items cannot be returned:
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Clearance or sale items
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Customized or made-to-order products
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Items damaged due to misuse or improper handling
Exchanges
The quickest way to exchange an item is to return the product you received and place a new order for the item you want once the return is approved.
Refunds
Once we receive and inspect your returned item, we will notify you regarding the approval of your refund.
If approved, the refund will be processed to your original payment method within 5–10 business days. Please note that banks or payment providers may take additional time to reflect the refund in your account.
If more than 15 business days have passed since your refund was approved and you have not received it, please contact us.
Damaged or Incorrect Items
Please inspect your order upon delivery. If you receive a damaged, defective, or incorrect item, contact us immediately so we can evaluate the issue and resolve it as quickly as possible.
Contact Us
For any questions about returns or refunds, please contact us at:
Email: wooodesign76@gmail.com